Singapore Pools is a government-owned sports betting service provider. Bettors have several payment methods available to them including bank link, eNETS and cash at Singapore pools branches. Furthermore, their website features live streaming so bettors can watch matches they placed bets on in real time; new bettors should keep in mind there may be limits as to how much they deposit and win at one time.
Singapore Pools recently upgraded its on-premises applications monitoring system to Oracle Cloud Infrastructure (OCI), which has enabled it to enhance operations and provide customers with a more enjoyable gaming and betting experience. OCI allows Singapore Pools to monitor multiple applications from a central dashboard, and issues can now be resolved much more rapidly compared to hours previously.
Since 1968, Singapore Pools is Singapore’s legal gaming operator and was formed to curb illegal gambling while allocating surplus revenue towards charitable causes that support our local community. A wholly-owned subsidiary of Singapore Tote Board and overseen by Ministry of Finance.
The company operates under several core values that inform its business decisions, such as respect, innovation, customer care, integrity and community service. These reflect its vision and mission of creating an enjoyable, safe and trusted environment for its customers; additionally it prioritizes its products and services by only offering high-quality certified betting markets for users.
To protect and secure its customers’ information, the company has put into effect an intensive security policy, including data protection standards. Furthermore, they have a privacy statement outlining that their customers’ data won’t be sold or rented out to any third parties.
Singapore Pools utilizes digital signage in its outlets and branches to educate its customers and promote responsible gambling, as well as PADS4 for event notifications, lottery updates and sports betting updates. In doing so, Singapore Pools delivers consistent messaging across all its channels.
At Betfair, customer service has long been one of the company’s hallmarks; offering phone, online chat support, an extensive FAQ section, as well as an online portal where bettors can track their accounts and bet history as well as mobile betting apps for convenience. You can even change bet type and stake at any time to make the process of placing bets even simpler!