Singapore Pools was established in 1968 as Singapore’s legal gambling operator to combat illegal gambling activities and provide safe betting avenues that are trusted. Their aim is to become a world-class responsible gaming operator while adding value to customers lives; additionally they donate any surplus gaming revenues back into charity through Tote Board for donations to worthy causes.
Singapore Pools’ product offerings have steadily expanded over time, providing Singaporeans with more ways to bet than ever. Their flagship game, Toto, first introduced as a 6-out-of-49 state lottery back in 1968 is one of the country’s most beloved lottery games; other services available from them include Singapore Sweep (a 7-digit sweepstake drawn monthly) and 4D (4 digit game originally introduced in 1986), along with sports betting which started off with football but has since included motorsport and horse racing as well.
Singapore Pools recognized an opportunity in new technologies to enhance both its IT system and customer service, as well as make gaming industry operations more efficient. To meet this objective, they implemented PoolzConnect: an IP-enabled telephone-based betting system integrated with secure payment gateways and local banks for secure betting telephonically over the telephone line – opening new revenue streams while improving customer relations.
Singapore Pools has grown into a multi-channel business with offices all across Singapore. To implement its digital transformation strategy and become agile and digitally empowered business, they have formed the team Digital Insights which has played a critical role in setting vision for Singapore Pools as well as designing its future digital roadmap.
Employees are at the core of any successful company, and Singapore Pools takes its employees seriously. Through a range of initiatives designed to develop employees’ talents and skillsets, Singapore Pools has taken great strides to foster healthy work-life balance for employees – something recognized by National Volunteer & Philanthropy Centre with the Culture of Care award in 2024. Furthermore, Singapore Pools launched iShine Volunteers mobile app so volunteers can have a seamless volunteer experience while connecting them to volunteering opportunities.
Visitors seeking employment with Singapore Pools should visit its website to explore available positions, sign up for an account via MyInfo with Singpass or fill out an online form – both processes requiring identity verification and taking 2-5 minutes respectively. There are multiple deposit and withdrawal options, including credit cards, eNETS and cash at Singapore Pools branches – and mobile apps can also be downloaded free from Singapore Pools branches. It is advised that potential employees first read over its Terms and Conditions to gain a better understanding of its rules regarding gambling activities as well as any potential employment obligations before considering applying for positions or becoming employees at Singapore Pools.